Interaction designer

Designs the detailed ways people use and move through digital services.

Purpose

Interaction designers are specialist digital and data professionals who design how people interact with public services.

They determine the best way for users to move through a service and interact with its individual elements, making tasks clear, usable and accessible.

Specialist Skills

The capabilities required for interaction design combine the seven Universal Public Design Practices with specialist skills in:

  • designing digital journeys;
  • interaction design principles;
  • interaction design tools.

Together, these capabilities enable interaction designers to translate user needs and service requirements into effective digital interactions.

Professional Capability Framework

Interaction design is a specialism within the Government Digital and Data Profession.

The Government Digital and Data Profession Capability Framework sets out what interaction designers do and the skills expected at different levels, from associate interaction designer to head of interaction design.

READ THE GOVERNMENT DIGITAL AND DATA PROFESSION CAPABILITY FRAMEWORK FOR INTERACTION DESIGNERS (opens in new tab)

Learning Pathway

The Government School of Design capability framework has been mapped to the skills for interaction designers in the Government Digital and Data Profession Capability Framework.

The learning pathway comprises:

  • Introduction to Public Design;
  • the seven Universal Public Design Practice modules;
  • specialist modules for interaction designers.

Students who complete the full pathway will have developed all the skills required to practice as an expert interaction designer in government.